I wish I could take back my words and say it again. So sorry that I wasn’t being understanding and my foolish acts hurt you so deeply. I beg you for your forgiveness.

I am terribly sorry for what I have done; I certainly don’t want to ruin our friendship, so I’m hoping you will forgive me with this small gift.

Please forgive my foolishness. I look forward to a brand new start between us.

对不起！但愿我能收回那些伤害你的话。请你原谅我！

我知道我今次真系伤透咗你的心！对唔住…求你俾多一次机会我！

非常对不起，我真的不想这件事破坏我们之间的友谊，希望这份道歉礼物可以弥补我的过失。

I want you to know that I am truly sorry. I won’t let anything like that happen ever again. Please be so kind to forgive me.

I have to admit that I made such a big mistake to upset you. I’m really sorry about that. Hope you accept this little gift and forgive me, I promise I won’t do it again.

For all the things I did wrong, I apologize. I sincere hope that you can forgive me and give me another chance to start over again.

I should take full responsibility for this matter; I regret saying something like that to hurt your feelings. Please accept my sincere apology and this gift and forgive me.

We are so sorry for the inconvenience this time. Hope you kindly accept our gift and that our business relationship remains.

We are terribly sorry about the misunderstanding of this deal, we could have done better. Thanks for your trust and patience. Here is a small gift of our appreciation, hope you like it.

So sorry we made a mistake about your order, we will be more careful about it next time. Thanks for your understanding.

为您带来不便之处，敬请原谅。希望您接受我们的道歉礼物并继续我们的合作关系。

对于这次交易中双方发生的误解，我们很抱歉，我们保证下次会做得更好。感谢您的信任，借此送上这份礼物表示感激，希望双方继续合作愉快。

很抱歉您的订单出错，我们下次会留意类似的问题。感谢您的理解。

We apologize for the delay of your delivery. We sincerely hope that it didn’t cause any inconvenience for you.

We are sorry to hear that you are not satisfied with our service; we will try our best to do better next time. Hope this small gift will make it up for you.

非常抱歉这次送货的延误对您造成不便，我们献上诚意的道歉礼物，希望您喜欢。

对于您不满意我们的服务，我们深感抱歉。我们下次会尽力做得更好，为您提供更优质的服务。希望这份小礼物可以补偿我们的过失。