I wish I could take back my words and say it again. So sorry that I wasn’t being understanding and my foolish acts hurt you so deeply. I beg you for your forgiveness.

I am terribly sorry for what I have done; I certainly don’t want to ruin our friendship, so I’m hoping you will forgive me with this small gift.

Please forgive my foolishness. I look forward to a brand new start between us.

對不起！但願我能收回那些傷害你的話。請你原諒我！

我知道我今次真係傷透咗你的心！對唔住…求你俾多一次機會我！

非常對不起，我真的不想這件事破壞我們之間的友誼，希望這份道歉禮物可以彌補我的過失。

I want you to know that I am truly sorry. I won’t let anything like that happen ever again. Please be so kind to forgive me.

I have to admit that I made such a big mistake to upset you. I’m really sorry about that. Hope you accept this little gift and forgive me, I promise I won’t do it again.

For all the things I did wrong, I apologize. I sincere hope that you can forgive me and give me another chance to start over again.

I should take full responsibility for this matter; I regret saying something like that to hurt your feelings. Please accept my sincere apology and this gift and forgive me.

We are so sorry for the inconvenience this time. Hope you kindly accept our gift and that our business relationship remains.

We are terribly sorry about the misunderstanding of this deal, we could have done better. Thanks for your trust and patience. Here is a small gift of our appreciation, hope you like it.

So sorry we made a mistake about your order, we will be more careful about it next time. Thanks for your understanding.

爲您帶來不便之處，敬請原諒。希望您接受我們的道歉禮物並繼續我們的合作關係。

對於這次交易中雙方發生的誤解，我們很抱歉，我們保證下次會做得更好。感謝您的信任，藉此送上這份禮物表示感激，希望雙方繼續合作愉快。

很抱歉您的訂單出錯，我們下次會留意類似的問題。感謝您的理解。

We apologize for the delay of your delivery. We sincerely hope that it didn’t cause any inconvenience for you.

We are sorry to hear that you are not satisfied with our service; we will try our best to do better next time. Hope this small gift will make it up for you.

非常抱歉這次送貨的延誤對您造成不便，我們獻上誠意的道歉禮物，希望您喜歡。

對於您不滿意我們的服務，我們深感抱歉。我們下次會盡力做得更好，爲您提供更優質的服務。希望這份小禮物可以補償我們的過失。